Privacy Policy
This English translation is provided for convenience. Only the German version is legally binding: German version.
1. Data protection at a glance
General information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data means any data by which you can be personally identified. For detailed information on the subject of data protection, please refer to the privacy policy set out below this text.
Data collection on this website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator's contact details in the section "Information about the controller" in this privacy policy.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may, for example, be data that you send to us by email. Other data is collected automatically by our hosting provider's IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of the page request). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors and securely. Personal data that you actively send to us (e.g. by email) is used exclusively to process your inquiry.
What rights do you have regarding your data?
You have the right to receive information free of charge at any time about the origin, recipients and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data. If you have given consent to data processing, you can withdraw this consent at any time with effect for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. You can contact us at any time about this and about any other questions on the subject of data protection.
Analytics and third-party tools
This website uses no tracking, advertising or recognition technologies and no third-party analytics tools. Your browsing behavior is not evaluated across websites and no profiles are created about you. For our interactive online demo, we only collect anonymous, aggregated usage statistics, without cookies and without personal data (see the section "Usage statistics for the online demo").
2. Hosting
We host the content of our website with the following provider:
External hosting
This website is hosted externally. The personal data collected on this website is stored on the host's servers. This may include, in particular, IP addresses, meta and communication data, website accesses and other data generated via a website.
External hosting is carried out in the interest of providing our online services securely, quickly and efficiently through a professional provider (Art. 6(1)(f) GDPR). Our host will only process your data to the extent necessary to fulfill its performance obligations and will follow our instructions with regard to this data. We use the following host:
netcup GmbH
Daimlerstraße 25
76185 Karlsruhe
Data processing agreement
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is an agreement required by data protection law, which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
3. General information and mandatory disclosures
Data protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data by which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
Information about the controller
The controller for data processing on this website is:
RC RoomControl GmbH
Burgstraße 3
51515 Kürten
Phone: +49 2268 9003 6
Email: info@room-control.de
The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses or similar).
Storage period
Unless a more specific storage period is stated within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a legitimate request for erasure or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted once these reasons no longer apply.
General information on the legal bases for data processing on this website
If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR. Consent can be withdrawn at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data, where it is required to fulfill a legal obligation, on the basis of Art. 6(1)(c) GDPR. Data processing may also be carried out on the basis of our legitimate interest under Art. 6(1)(f) GDPR.
Recipients of personal data
As part of our business activities, we work together with various external parties. In some cases, this also requires the transfer of personal data to these external parties. We only pass on personal data to external parties if this is necessary for the performance of a contract, if we are legally obliged to do so, if we have a legitimate interest in the transfer under Art. 6(1)(f) GDPR, or if another legal basis permits the transfer of the data. When using processors, we only pass on our customers' personal data on the basis of a valid data processing agreement.
Withdrawal of your consent to data processing
Many data processing operations are only possible with your express consent. You can withdraw consent you have already given at any time. The lawfulness of the data processing carried out before the withdrawal remains unaffected by the withdrawal.
Right to object to data collection in specific cases and to direct marketing (Art. 21 GDPR)
IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. IF YOU OBJECT, WE WILL NO LONGER PROCESS THE PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21(1) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged violation. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedies.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent technically feasible.
Access, rectification and erasure
Within the scope of the applicable statutory provisions, you have the right at any time to obtain information free of charge about your stored personal data, its origin and recipients and the purpose of the data processing and, where applicable, a right to rectification or erasure of this data. You can contact us at any time about this and about any other questions on the subject of personal data.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:
- If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data happened or is happening unlawfully, you can request the restriction of data processing instead of erasure.
- If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
- If you have lodged an objection under Art. 21(1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data may, apart from being stored, only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
SSL and TLS encryption
For security reasons and to protect the transmission of confidential content, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser bar. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
4. Data collection on this website
Cookies
This website does not use any cookies that require consent. No tracking, statistics or marketing cookies and no comparable third-party recognition technologies are set. For this reason, no cookie consent banner is required on this website.
You can also configure your browser so that you are informed when cookies are set, so that cookies are generally rejected, or so that cookies are automatically deleted when the browser is closed.
Server log files
The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data is not merged with other data sources. This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and the optimization of the website; for this purpose, the server log files must be collected.
Contact forms
Contact forms are available on our website (general inquiry and "Report a problem"). When you submit such a form, the data you enter is transmitted to our server and forwarded from there by email to our mailbox. Depending on the form, this includes: name, educational institution (optional), email address and your message, or subject and problem description, as well as an optional image attachment (screenshot) if you attach one.
The transmission to our mailbox takes place over an encrypted connection (SMTP over TLS). Your details are used exclusively to process your inquiry and are not stored in a database; afterwards they are held as an email in our mailbox. To protect against automated misuse (spam), we check technical characteristics of the request when it is submitted (a hidden form field, the time taken to fill in the form and the origin of the request) and evaluate the message text for clear advertising characteristics (such as short-link services or typical spam keywords). If a request is classified as automated advertising, we hold it back and, in order to monitor these filters, log a short line containing the time, the reason, the IP address, the email address provided and a text excerpt. This log serves solely to identify genuine inquiries that were held back by mistake and is deleted after 30 days at the latest; the legal basis is our legitimate interest in preventing misuse (Art. 6(1)(f) GDPR). The data is not passed on to any other third parties.
The legal basis is Art. 6(1)(b) GDPR, provided your inquiry is related to the initiation or performance of a contract; otherwise, our legitimate interest in the effective processing of your inquiry (Art. 6(1)(f) GDPR) or your consent (Art. 6(1)(a) GDPR), where this was requested. The message we receive remains with us until you ask us to delete it or the purpose for storing it no longer applies; mandatory statutory retention periods remain unaffected.
Inquiries by email, phone or fax
If you contact us by email, phone or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.
This data is processed on the basis of Art. 6(1)(b) GDPR, provided your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of the inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), where this was requested; consent can be withdrawn at any time.
The data you send to us via contact requests remains with us until you ask us to delete it, withdraw your consent to its storage, or the purpose for the data storage no longer applies (e.g. after your request has been fully processed). Mandatory statutory provisions, in particular statutory retention periods, remain unaffected.
5. Usage statistics for the online demo
On our interactive online demo (room-control.de/demo, the demo interface is in German), we collect anonymous, aggregated usage statistics to understand how much the demo is used and which features are tried out, and to improve it.
Only anonymous events are processed (e.g. that a view was opened or a feature was tried out), together with the approximate time spent within a single visit. To group the events of a visit together, a random session identifier is used that exists only in your browser's memory and is not stored on your device.
We use no cookies for this and store no IP addresses and no personal data. The data is not and cannot be linked to you as a person. The data is processed exclusively on our own server, is not passed on to third parties and is deleted after twelve months at the latest.
Independently of these statistics, the demo only stores one technically necessary setting locally in your browser: whether the on-screen explanations are switched on or off. This setting is not used for analysis, contains no personal data and is not transmitted to us.
The legal basis is our legitimate interest in designing and improving our services in line with demand (Art. 6(1)(f) GDPR). Since the evaluation is exclusively anonymous and aggregated, no reference to any person exists.
Source: e-recht24.de (adapted)
